Reference

Our Legal Terms for Bangladesh Accounts

Your account on bd8800 is governed by these terms, and access depends on your local law and the eligible regions we support.

Eligibility by local lawbKash, Nagad, Rocket coveredAccount holder responsibilitiesRegion-dependent accessPolicy updates notified
bd8800 Our Legal Terms for Bangladesh Accounts
DATA AND SECURITY

How We Handle Your Account Data

Data Retention We keep account records for as long as required by applicable regulations. Once your account is closed and the retention period lapses, personal data is deleted from our active systems.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can manage cookie preferences from the settings page in your account.
Account Security Your account is protected with OTP verification on login and on withdrawal requests. Never share your OTP with anyone — we will not ask for it via chat or email.
Data Requests You can request a copy of your account data or ask us to correct inaccurate details by contacting support. We process data requests in line with applicable privacy rules for your region.
CONTACT AND QUERIES

How to Reach Us on Legal Matters

Live Chat Open the chat widget from your account page. Our team handles policy questions, account queries, and eligibility concerns. Available during posted support hours.
Email Support Send detailed legal or account questions to our support address listed in your account settings. We aim to respond within one business day.
Account Dashboard Policy update notices, term change alerts, and data request responses are posted directly inside your account dashboard under the notifications tab.

Common Legal Questions Answered

Access depends on whether online gaming is permitted under the laws that apply to your location. You are responsible for checking your local rules before registering an account with us.

Our wallet policy covers bKash, Nagad, and Rocket. Each transaction is confirmed via the payment rail; we do not store your wallet PIN or mobile credentials at any point.

Contact our support team through live chat or email with your account details. We will process your data access request and respond within the timeframe required by applicable rules in your region.

We retain records for the period required by regulation after account closure. Once that period lapses, your personal data is removed from our active databases.

We post a notice inside your account dashboard whenever terms are updated. For material changes, we also send an alert to the contact details you registered with us.

Contact us immediately via live chat. Change your password and OTP-linked number right away. We can flag the account and review recent login activity to help identify unauthorised access.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.